xPlornet Ka-Band High-Speed Broadband Service

KaZam
KaZoom
KaBang
KaBoom

* Limited time offer. Suggested equipment purchase price $399. 3-year ,2-year and 1-year and no contract options also available. One-time installation fees apply. See participating dealer for details.

30-day Money-back Guarantee
If at any time during the first 30 days of activation the customer wishes to return the unit and cancel service the following procedures must be followed:

The customer/dealer must contact the Xplornet Customer Care Centre to notify us that the customer wishes to take advantage of the 30-day money back guarantee.

If you would like to receive more information about Xplornet's new Ka-band service please download and fill out the PDF contact form and we will contact you.

Never before available
Xplornet high-speed Internet uses two-way communication on Ka-band, reaching millions of Canadians who would otherwise have no high-speed Internet access. Unlike other technologies, which rely on a broad "footprint" to deliver satellite communications, Telesat's Ka-band technology uses a "spot beam" approach. The result of this is the most efficient delivery possible - maximum upload and download speeds, significantly more capacity, and lower service delivery prices.

Always on
You never have to log off; you're always connected.

Fast
Download up to 2 Mbps and upload up to 500 Kbps.

Chat online and on the phone
Xplornet uses a small satellite dish, not your phone line, so you can call a friend and surf online at the same time.

Reliable
Xplornet uses satellite technology from Telesat, one of the world's leading satellite operators.

Value
The high-speed and reliability of two-way satellite delivered Internet service saves you from the long waits and inconvenience of dial-up.

Safe and secure
Your family's security is important. Xplornet uses advanced encryption technology to keep your personal information safe and sound.

What are the minimum system requirements?
PC/Windows: 166 MHz or faster, minimum 128 MB, Windows 98, 98SE, ME, 2000, NT or XP. Ethernet support required. Macintosh: 300 MHz or faster, minimum of 128 MB, OS 9, OS 10.1 or higher, Ethernet support required.

Will I be able to attach more than one computer or user to the service?
Yes - the service supports a number of concurrent users, however you will need to install a broadband router (D-Link, Linksys, SMC, or similar consumer cable router).

Seasonal Progam

With cottage and vacation season fast approaching, there is no better time to relaunch our seasonal program for our Ka-band and Ku-band services.

In Contract Subscribers

On the date of activation, regular pricing will be charged for the first month. After the first month of service the customer can request to have their account put "on hold" at any time under the seasonal program. During the months the account is on hold, a monthly charge of $24.99 will apply. This charge will ensure that the subscriber's e-mail accounts are kept active and they will be able to access their e-mail through Xplornet's Webmail service. A $25 seasonal reconnect charge will apply when the customer requests that their account return to active status.

Out of Contract & No Contract Subscribers

On the date of activation, regular pricing will be charged for the first month. For all months the account is on hold a monthly charge of $4.99 will apply. This charge will ensure that the subscriber's e-mail accounts are kept active and they will be able to access their e-mail through Xplornet's Webmail service. A $25 seasonal reconnect charge will apply when the customer requests that their account return to active status.

Please note that any out of contract, or no contract customers who wish to temporarily suspend service must do so under the Seasonal program. If these customers completely cancel their service and wish to reactivate at a later date they will be charged a $49 reconnect fee and Xplornet will not maintain their current e-mail address(es).

Terms & Conditions

* Customers can opt to use the seasonal program at any time after their first month.
* There is no limit to how long a customer can stay on the seasonal program.
* Customers will be asked when they plan to reconnect. If the customer has not called to confirm they wish to be reconnected by the date indicated a representative from Xplornet's Customer Care Centre will call to ensure the customer wishes that their account to remain on hold.
* The customer will not be charged normal price or reconnected automatically. The customer must specify that they wish to be reconnected by calling 1-866-841-6001.
* Any time a customer wishes to place their service on hold or reconnect they must fill out the Change of Service form located on our web site and e-mail support@xplornet.com or fax it to the Xplornet Customer Care Centre at 1-866-485-4156.
* Please allow up to 48 hours for the service to be placed on hold, disconnected or reconnected.

Terms & Conditions

• $299 MSRP on hardware only.
• Basic installation $249, within 100 km of Fort Frances (round-trip).
• Additional charges for extra items such as materials, network configuration, VOIP installation or travel time may apply.
• Limited Time Offer!
• 12 , 24 and 36 -month contract options and also no contract options available.
*$49.99 for the first 6 months and $59.99 thereafter saves you $60.00.